Harbor Care Health and Wellness receives distinction

BEDFORD – Nashua’s Harbor Homes’ Harbor Care Health and Wellness Center, with support from New Hampshire Healthy Families, has been recognized as a Patient Centered Medical Home by the National Committee for Quality Assurance. This recognition distinguishes Harbor Homes for its commitment to high quality primary and preventive patient care.

Achieving Patient Centered Medical Home recognition means that Harbor Homes’ health center is meeting high standards of patient care including same day appointments, focused attention from health professionals, proactive support for patients with chronic illnesses, and effective systems to link patients to specialty care. The overall goal is to improve access to primary care services and enhance care coordination.

Working closely with Harbor Homes, New Hampshire Healthy Families provided support to implement the changes that were necessary to transform the practice into a Patient Centered Medical Home.

"We are thrilled that Harbor Homes received Patient Centered Medical Home recognition with assistance from New Hampshire Healthy Families," said Jay Gonzalez, president and CEO of New Hampshire Healthy Families.

"Our team worked very closely with the health care center for many months to make this recognition possible. Most important, we know that the coordinated care our members will receive at Harbor Homes will help ensure optimal health outcomes," he said.

New Hampshire Healthy Families has a dedicated manager on staff whose focus is to help primary care practices achieve National Committee for Quality Assurance certification as Patient Centered Medical Home. New Hampshire Healthy Families recognizes that busy practices may not have the time or expertise to implement and maintain the processes to meet the National Committee for Quality Assurance standards. Services include formulating a road map to Patient Centered Medical Home recognition, helping with document submissions, and providing tools and training.

This resource is available to all New Hampshire Healthy Families network providers.

"I am honored and very pleased that Harbor Homes’ Harbor Care Health and Wellness Center has received the status of Patient Centered Medical Home. We want the highest quality of care for our patients, and now we can be assured that we are providing the best available primary, preventive, behavioral, and dental health services to our community members in need," said Peter Kelleher, president and CEO of Harbor Homes.

"We are grateful for all the support that New Hampshire Healthy Families provided in helping us to achieve this recognition. We could not have done it without their assistance and support," he said.

For more information, visit www.nhhealthyfamilies.com or www.harborhomes.org.